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Terms of Service

Last updated: October 10, 2026

These Terms of Service ("Terms") govern your use of the website at insightpos.io and the software, mobile apps, and related services provided by Insight Retail Software, Inc. ("Insight," "we," "us," or "our") — together, the "Services." By using the Services, you agree to these Terms. If you don't agree, please don't use the Services.

If you have any questions, contact us at support@insightrs.com or (518) 633-4111.

Using the Services

  • You may use the Services only for lawful purposes and in accordance with these Terms.
  • You agree not to misuse the Services — for example, by interfering with their normal operation, attempting to access them through means other than the interfaces we provide, or trying to gain unauthorized access to any account, system, or data.
  • If you have an account, you are responsible for keeping your sign-in credentials secure and for activity that occurs under your account. Tell us promptly if you believe your account has been accessed without permission.

Customer agreements

If you purchase or subscribe to Insight software, hardware, or services, your purchase is also governed by the order, subscription, or other agreement you have with us. If those terms conflict with these Terms, that agreement controls.

Intellectual property

The Services, including their software, content, design, and the Insight and Insight POS names and logos, are owned by Insight or its licensors and are protected by intellectual property laws. These Terms don't grant you any right to use our trademarks or content except as needed to use the Services as intended.

Third-party services and links

The Services may link to or work with third-party websites and services (for example, app stores and payment processors). We aren't responsible for third-party services, and your use of them is governed by their own terms and policies.

SMS Terms

  • Program. Insight sends one-time sign-in verification codes by text message for store rewards apps powered by Insight. You receive a code only when you request one by entering your mobile number to sign in.
  • Message frequency. One message per sign-in request.
  • Cost. Message and data rates may apply.
  • Opt out and help. Reply STOP to opt out, HELP for help. For support, contact us at support@insightrs.com or (518) 633-4111.
  • Carriers. Carriers are not liable for delayed or undelivered messages.
  • Privacy. How we handle your mobile number is described in our Privacy Policy.

Disclaimers

The Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except as expressly stated in a written agreement with us.

Limitation of liability

To the fullest extent permitted by law, Insight will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising from your use of the Services, except as expressly stated in a written agreement with us.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Services after a change means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules.

Contact us

Insight Retail Software, Inc.
Email: support@insightrs.com
Phone: (518) 633-4111

Insight Retail Software
The System System Overview POS Workstation The POS App Cloud Back Office Insight Payments Insight Customers Scan Data Services
Hardware RPi POS PC G2 Touch Monitor VFD Customer Display POS Peripherals
By Industry Liquor Stores Tobacco & C-Store Petro C-Store Specialty Retail
Company Pricing Support Contact FAQ About Blog Get Started New Customer (518) 633-4111
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