Insight POS System

The Modern
Cash Register.

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Insight POS complete system — workstation, customer display, and scale
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Five pieces. Built to work together.

POS Workstation
RPi · G2 · VFD
The hardware we designed: RPi POS PC, G2 aluminum monitor, VFD customer display. The thing on the counter.
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The POS App
Runs like a cash register
Fast, direct, 100% offline. No popups. Dual pricing and age verify built in.
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Cloud Back Office
AWS · NRF ARTS · V4
Price book, group change, sales-based ordering, EDI, Pricer. Reports in seconds.
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Insight Payments
Fiserv ISV · Open
Built into the register, processed on Fiserv. Your processor your choice. No lock-in.
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Insight Customers
Loyalty · App · Orders
Loyalty, customer app, stream orders, and wholesale — the same loop that runs your store.
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The POS Workstation

The cash register,
reimagined.

RPi POS PC — Raspberry Pi 5 based point of sale workstation
Cloud Back Office

The brain of the operation.
V4. Built on NRF ARTS.
Hosted on AWS.

Tim built the back office first — in 1992, before any POS terminal. V4 is the fourth generation, complete rewrite on AWS, built on the full NRF ARTS Data Model. The same standard NCR, IBM, and SAP implement.

  • Modifiable grids and filters
    Every grid configurable — columns, sort, filters, saved views. Your workflow, your layout.
  • Group change — bulk operations
    Change price, department, tax code across hundreds of items simultaneously. A supplier increase hits 200 items in 90 seconds.
  • Sales-based purchase advice
    Ordering worksheet uses real sales velocity — master and child units combined. Competitors call this "AI ordering" in 2026. InsightRS has done it for 25+ years.
  • Repackaging — exact shrinkage detection
    Master/child inventory tracks cases, six-packs, and singles independently. Exact variance. Exact shrinkage. 34 years of refinement. Scotch POS cannot do this architecturally.
  • EDI + AI invoice reading June 2026
    Distributor price files import automatically. AI-powered PDF and photo invoice reading releasing June 2026. The engine has been running 25+ years.
  • Pricer — Altria price and promotion API
    InsightRS developed Pricer using Altria's price and promotion API as an early access partner. All Altria price and promotion data pulled into InsightRS back office — clean, organized, actionable. NRS doesn't have it. Nobody else does.
  • Altria scan data — Tier 2 today, Tier 4 + Loyalty App June 2026
    Automated reporting. InsightRS handles submission, operators collect rebates. Scotch POS: zero certification. Bottle POS: zero certification.
Handy Mobile App

Control your store
from your pocket.

iOS and Android. Price book, inventory counts, reporting — from anywhere. Real-time sync means what you see is always current.

Handy app on Unitech EA520 with pistol grip
  • Floor inventory counts
    Cycle counts from the floor with your phone or Unitech EA520 scanner. Real-time sync as you count.
  • Price book maintenance
    Add products, change prices anywhere. Changes sync to the POS immediately.
  • Live reporting
    Sales dashboard, item sales, transaction viewer — live on your phone while away from the store.
  • Receiving and purchase orders
    Receive stock with EA520 scanner. Order and receive using UPC or vendor reorder number.
  • iOS and Android
    Runs on your existing phone. No proprietary hardware required beyond the optional EA520 scanner grip.
Payments

One stack. One call.
No one in between.

Card processing is built into the register and runs on Fiserv — one of the largest payment networks in North America. InsightRS is a direct Fiserv ISV, so one team stands behind both your software and your payments. And it stays open: your processor is your choice. See the full Insight Payments breakdown →

  • Built in, not bolted on
    Payments live inside the POS App — not a fragile third-party gateway hanging off the side. The terminal and the register are one system.
  • Your processor, your choice
    Open by design — pick your processor and switch anytime without changing your POS or hardware. No proprietary terminal holding your processing hostage, and ISO and channel partners keep their residuals.
  • Dual pricing & cash discount
    Show cash and card pricing, Visa-compliant and built in — both totals visible at the lane before the customer decides how to pay.
  • Pin pads that fit your counter
    Supports Pax, Ingenico, and Verifone pin pads. One vendor for the software and the field team; open choice on the payments underneath.
The InsightRS Team

The people who built it
are the people who answer.

A small team that punches well above its weight — and the same people who build the software support it. No call center, no menu maze. When you need a human, you get one. Meet the team →

  • Cristal answers the phone
    A real person picks up — not a phone tree. It's why 'call us' on this site is an invitation, not a threat.
  • Tony, Drew & Dustin in the field
    Tony Tambe — Head of Support & Development — ran stores on this software for 12 years before he joined, so he knows what breaks because he was there when it broke. With Drew and Dustin, the field team has moved 60 sites onto V4.
  • Remote support, already installed
    RustDesk is pre-loaded on every RPi unit, so most issues get fixed remotely — no truck roll, no downtime.
  • The builders support the build
    Tim drives product, Norm holds the legacy systems, and the development team backs it all. The people who wrote it are the people who keep it running.
vs. AIO Windows terminals

The difference between
a padded envelope
and a two-week nightmare.

When hardware fails — and eventually it does — the architecture determines what happens next.

RPi POS PC — Insight POS
Designed for serviceability.
  • ✓4 components. One optional wire.
  • ✓Replacement ships in a padded envelope. Next day.
  • ✓Arrives with perfect image pre-loaded. Plug in and go.
  • ✓USB-C power — standard, available anywhere.
  • ✓Linux — no Windows licensing, updates, or mid-shift reboots.
  • ✓300+ units. Zero failures.
  • ✓60 sites converted in 4 months by a 3-person team.
AIO Windows Terminal
Designed for the factory.
  • ✕20+ internal components. Fans. Proprietary boards.
  • ✕Failure = whole unit back to manufacturer. Weeks.
  • ✕Reseller needs a fleet of loaner units to cover downtime.
  • ✕Proprietary power brick — can't replace locally.
  • ✕Windows — licensing fees, forced updates, reboot mid-shift.
  • ✕Cloud-dependent POS — outages mean downtime.
  • ✕What Bottle POS and POS Nation sell.
Full specifications

Every detail.

RPi POS PC
ProcessorRaspberry Pi Compute Module 5 — 2.4GHz quad-core ARM Cortex-A76
Operating SystemLinux — Pi variant, completely optimized by InsightRS
StorageeMMC flash — no moving parts, pre-loaded with InsightRS system image
Display OutputDual HDMI (HDMI0 + HDMI1)
USB4× USB 3.0 (blue), standard peripherals
NetworkGigabit Ethernet + WiFi with external antenna + Bluetooth
PowerUSB-C — standard, any compatible charger
ExpansionSSD slot for future high-performance variant
CertificationPowered by Raspberry Pi™ — official partnership
G2 Touch Monitor
Size15.6" widescreen capacitive touch
Brightness350 nits — readable under any retail lighting
ConstructionAluminum frame — durable, premium, professional
DisplayLaminated — glass bonded to LCD, no air gap
Power buttonSide-mounted, blue LED, visible from front of counter
Cable managementIntegrated through stand
DesignerTim Rischbieter — InsightRS · second-generation design (G2)
VFD Customer Display
Format2×20 vacuum fluorescent — the retail industry standard
MountPole — in front of and above cash drawer
VisibilityHigh contrast under any lighting · wide viewing angle
FeaturesDual pricing display · configurable greeting message
POS App (Lane)
ArchitectureElectron — purpose-built for this hardware
Data ModelFull NRF ARTS — no proprietary shortcuts
Offline100% — full selling, inventory, receipts with zero internet
SyncReal-time to Cloud Back Office when connected
ComplianceVisa dual pricing · Age verification · Altria scan data
Cloud Back Office (Back Office)
HostingAWS
Data ModelFull NRF ARTS
Multi-storeBuilt in — not bolted on
ReportingSeconds, not minutes — no server in a back room
IntegrationsDistributor EDI · Altria scan data · Pricer · QuickBooks · Loyalty App
Every part of what you receive

What ships.

Every workstation arrives with everything you need. Pre-configured. Pre-imaged. Plug in and go.

  • RPi POS PCRaspberry Pi 5 · Linux · InsightRS-designed enclosure · pre-loaded image
  • G2 Touch Monitor15.6" capacitive · aluminum · InsightRS design · blue LED power
  • VFD Customer Display2×20 vacuum fluorescent · pole mount
  • Receipt PrinterIndustry standard USB
  • Datalogic ScannerGryphon 2D — handheld
  • Cash Drawer16×16 — industry standard
  • Pax A35 Pin PadConfigured for your merchant account · DC Direct
  • Havis StandPin pad mounting

See it all.
Buy it online.

Hardware, software, payments, support. Pricing on the website. No demo required.

Buy Get started Email us

Or call us — (518) 633-4111. Cristal answers.