Tobacco Scan Data Reporting

The deal you can't offer
is the customer you lose.

Manufacturer-funded deals — multi-pack, loyalty, now Personalization Plus — only run if your store is on the scan data program. Off it, you can't provide the discount, and the customer buys it down the street. On it, every discount you give comes back: InsightRS submits the proof, Altria and R.J. Reynolds cut you the check. A certified provider for a decade — Tier 2 today, ranked among the top for data quality, with Tier 4 + the Loyalty App rolling out now.

Sick of Clover? Bolted-on scan data, error emails you didn't cause, a stack of apps that still get it wrong. See how one system files it clean.
The scan data program

A certified third-party provider,
ranked at the top.

Here's the whole chain. You ring the discount at the register; we file the scan data that proves it — to Circana for R.J. Reynolds, to MSA for Altria — and the manufacturers send the rebate straight to you. We file it clean, on time, automatically, every week. You never log into a manufacturer's site or chase a submission deadline.

And clean is the whole game. Submit bad data and the manufacturer flags it, emails you the complaint, and holds your money until you fix it and resend. Ours goes in clean, so that loop never starts — the rebate lands in full, on schedule, and you never lose an afternoon to a rejected file.

10 yrs
A certified scan data third-party provider for a decade — ranked among Altria's providers at the top for data quality. Tier 2 today; we submit on your behalf, automated for every qualifying sale, no manual reporting.
✓ Active Now
Tier 2
Certified today and ranked among the top for data quality. Automated submission to Circana and MSA.
Rolling out
Tier 4
Personalization Plus + the Altria Loyalty App. The highest certification available — InsightRS is rolling out now.
✓ Included
Automated
InsightRS submits to Altria, MSA and Circana on your behalf. You collect. You never touch the reporting process.
✓ 34 Years
Native
Built for tobacco and c-store operators since the early 1990s. This isn't adapted — it started here.
What bad data costs you

The emails you hate getting.

When scan data goes in wrong — or late, or missing a store — this is what the manufacturer sends back. Every notice is a promotion that doesn't get paid, a check that comes up short, an afternoon lost to resubmitting. It's why stores leave a POS that treats scan data as an add-on. On Insight, the file goes in clean the first time, so the loop never starts.

Manufacturer Scan Data Program Action required
Missing File Notice

We have not received all required scan data for the week(s) shown — either an entire submission is missing, or stores on the account were left out. See the attached list of active stores missing scan files.

Those weeks’ promotions don’t get paid.
Manufacturer Scan Data Program Payment impact
Scan Data Errors

We discovered errors in your latest data file submissions. These errors may affect the payment you receive for those promotions.

The check comes up short.
Scan Data Errors 3 issues
Don’t let errors impact your payments
  • PM USALoyalty transaction(s) failing discount amount
  • USSTCMulti-can election — no multi-can Y indicator
  • JMCMulti-stick election — no multi-stick Y indicator
Rejected. Fix it and resubmit.
Our data is superior

We file correct at the field level — loyalty discount amounts, multi-can and multi-stick Y indicators, every store on the account — mapped right the first time. We built for the program; we didn't bolt onto it. So the error loop never starts and the rebate lands in full.

Our service is superior

We submit on your behalf, automatically, every week, to Altria, Circana and MSA. You never open one of these emails, never resubmit a file, never chase a deadline, never watch a promotion go unpaid. You ring the sale; we handle the proof.

Superior data, submitted for you — the difference between a rebate you can count on and one you have to fight for.

Audit your rebate check

See every discount you gave —
so you can audit the check.

On Insight, you don't chase any of it. We submit your scan data reports to Altria, Circana and MSA every week, and this report lays out every discount you rang — by promotion, by reward, in units and dollars — so the rebate you're owed is a number you can verify at a glance, not one you chase or take on faith. Your own store promotions tally right beside it.

Sales: Promotion 05/01/2026 – 05/31/2026
Promotion Initiative Promotion Reward Qty Amount
Altria Scan Data
Copenhagen MultipackCOPEN MP16$22.75
Marlboro LoyaltyMARL CARTON LYL9$108.00
Marlboro LoyaltyMARL LYL255$605.00
Marlboro LoyaltyMARL PACK LYL26$62.50
Red Seal MultipackRED SEAL MP23$31.85
USSTC LoyaltyUSSTC LYL10$12.50
339$842.60
Store Promotions
Monaco 12oz2 FOR $573$95.58
73$95.58
Promotion Total412$938.18

An actual month — $842.60 in manufacturer discounts to reconcile against the rebate, plus 73 units of your own 2-for-$5. Every line accounted for.

The Silent Killer

The deal changed. You didn't.
Altria paid you nothing.

The three notices above at least email you. This one doesn't. Altria's allowances move mid-cycle — a $2.60 loyalty buydown becomes $2.80. Keep ringing the old $2.60 and it no longer matches Altria's current deal, so they pay the rebate at zero — no error, no complaint, just money that never shows up.

Pricer shows you every change the moment it lands, so you always ring the current deal and never quietly lose a cent.

Pricer

We built Pricer on Altria's
own price & promotion API.

InsightRS developed Pricer using Altria's price and promotion API as an early-access partner — a direct line to the source, not a copy of the website everyone else fights with. Every buydown, multipack, and loyalty allowance for the cycle pulls in clean, mapped to the exact items it covers, so the full value you're owed shows up in the data you submit.

Pricer — Altria buydown, multi-pack, and loyalty allowances with the live pricing grid, inside the InsightRS back office
  • Straight from the source
    An early-access API partnership pulls every allowance directly from Altria — not retyped off the notoriously difficult website. What you price against is exactly what Altria published.
  • The full allowance, captured
    Buydown, multipack, and loyalty allowances land mapped to the items they cover, so every dollar you're owed lands in the submission — nothing left on the table.
  • Compliant by default
    Drop below the non-promoted eligible price and Pricer flags it on the spot — so you stay compliant, keep the allowance, and the rebate stays clean.
The Insight customer web app — Altria multipack promotions and a personalized 'P+ Promotions just for you' offer on the shopper's phone.
Tier 4 = Loyalty + Personalization+

Tier 4 isn't just data.
It's your regulars coming back.

We've run Altria's loyalty for our stores for years; Personalization+ is the new layer — targeted, manufacturer-funded offers to specific customers — and we're rolling it out now. We run all of it for you: those offers, and your own store promotions, reach customers two ways (a phone app they open without an app store, and a monthly email), and we handle Tier 4's new reporting on your behalf too. The chain's loyalty machine, without the chain's marketing department.

  • A web app in their pocket
    Personalized P+ offers and your store promotions on an app customers open from a link — no app store, no download. You own the channel and the customer.
  • A monthly email, sent for you
    Every enrolled customer gets a monthly email surfacing the deals, on a steady cadence we run for you. You don't write it; you don't send it.
  • The new reporting, handled
    Tier 4 adds reports the retailer has to submit. We file those for you too — the same clean-data discipline, so the offers keep flowing and nothing bounces back.
Straight answers

Scan data & Tier 4 — no runaround.

The questions tobacco and c-store operators actually ask about scan data and Altria Tier 4. Short answers, our own words.

What is Altria Tier 4 (Personalization+), and is Insight ready for it?
Tier 4 is the top of Altria's scan-data program — Personalization+: personalized, manufacturer-funded offers delivered to verified adult customers, targeted by loyalty ID, with at least three age-restricted digital communications a quarter. It isn't a switch you flip; it's your register, your customer data, age verification, and a clean scan-data file all working as one. Insight is Altria Tier 2 today, and Tier 4 is rolling out now — we're testing it in stores right now.
Who files my scan data to Altria, Circana and MSA — me or you?
We do — automatically, every week. You never log into a manufacturer site, format a file, or race a submission deadline. You ring the sale; we file the proof and keep it clean.
What happens to my rebate the week a submission slips?
On a patched-together setup, weeks slip at random, and every missed week is a promotion that doesn't get paid — and the notice lands on you, not the vendor who dropped it. With Insight there's one system and one submitter, so there's no gap to catch in the first place.
Will I get my full rebate, or end up chasing the shortfalls myself?
You get a report that lays out every discount you rang — by promotion, by reward, in units and dollars — so you can audit the rebate at a glance instead of matching dates by hand. The full value you're owed becomes a number you can verify, not one you take on faith.
Does this cover Reynolds (RJR) deals, or just Altria?
Both. Alongside Altria, we handle Reynolds' Digital Partnership Program — multi-pack and Loyalty Fund discounts and mobile coupons — with the transparency to keep your Joint Business Funds and Customer Support Funds filed clean.
Do I have to switch my credit-card processor to do scan data with Insight?
No. Scan data runs off the POS, not your processor. You can bring payments to us — integrated, rate-matched, one company, one bill — or keep the processor you have. Either way your scan data files clean.
Do my customers have to download an app to use loyalty and Tier 4 offers?
No app store required. Your loyalty, your Altria P+ offers, and your own promotions live in one store-branded web app — a QR on the receipt opens it, one identity, no download. Your customers get a single experience, and you own the channel.
Will Pricer change my shelf prices automatically?
No. Pricer pulls every current buydown, multipack, and loyalty allowance straight from Altria's price and promotion API — we developed it using that API as an early-access partner — and shows them mapped to the items you actually sell. You review and apply changes; it never pushes prices to the register on its own.
When something breaks on a Friday night, who picks up?
A person you know. Support is our own team — Cristal on the phones, Tony and the crew on the tough ones — not a ticket queue overseas. Every unit ships with remote support built in, and we've kept operators running this way for 34 years.

Collect what's yours.
See pricing online.

Scan data and Pricer are built into Insight POS. Pricing is on the website.

Buy Switching from Clover Tobacco & C-Store Cloud Back Office

Or call us — (518) 633-4111. Cristal answers.